Trends in Travel Technology

Jon Inge, a hotel systems consultant from WA, USA (joninge.com) discovered the following eight interlinked trends at work:

1. Continuing demand for more complete data.
2. More data analysis to make sense of it and highlight key factors.
3. Web-enabled access to data for new approaches to marketing and booking.
4. Increasingly individualized guest contact.
5. Wider application of revenue management.
6. More centralization of systems for better support and data analysis.
7. More efficient vendor operations.
8. Much more sophisticated guestroom technology.

Source: BACK to the Future and Leaping AHEAD, Hospitality Upgrade, Summer 2006 902.46 Kb.